In September, I bought a coat from TopShop. I kinda splurged but I really loved it. But have 2 months of being with me in LA, TO and NY - the pocket decided to rrrrrrrrrip. Sad to say, I had to bring it back to TopShop. They were so nice and helpful and told me I can exchange for something of equal value.
Those of you who know how I shop...know that this was not an easy task for me. It took me almost 8 months to find a jacket I liked! And it broke :( And if you guys remember, my Zara suede hobo bag also broke... Grrr... So I spent 2 hours and a half in TopShop and exchanged my coat for a new coat AND a bag :)
Fur Collared Flying Jacket
Leather Metal Trim Satchel
Pretty good deal right? Thank you TopShop for being flexible and putting customers like me first ^_^
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